Privacy policy

Privacy Policy for ClimbTime
Effective Date: March 2, 2025
Last Updated: March 2, 2025

Climb Time LLC ("we," "our," or "us") operates the ClimbTime mobile application (the "App"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect
We collect the following personal data when you use ClimbTime:

Name and Email (provided during account registration)
Authentication Data (Google, Facebook, or Auth0 login credentials)
We do not collect location data, payment information, or other sensitive personal details.

2. How We Use Your Information
We use your information to:

Create and manage your ClimbTime account
Enable authentication through Google, Facebook, and Auth0
Store and manage user accounts and content via Firebase
Provide access to ClimbTime features, such as clubs, partners, and climbing logs
Respond to user inquiries and support requests
We do not share or sell your data to third parties for advertising or marketing purposes.

3. Data Storage & Security
We use Firebase to securely store user data.
We implement industry-standard security measures, including encryption and authentication protocols, to protect your information.
Users can request data deletion by contacting us at [email protected].
4. Third-Party Services
We use the following third-party services:

Auth0, Google, and Facebook for authentication
Firebase for secure data storage
These services may collect and process data according to their own privacy policies.

5. User Rights & Data Control
ClimbTime users have the right to:

Access and update their personal information in the app
Delete their account and associated data by contacting us at [email protected]
Opt-out of third-party authentication by using a standard email/password login instead
6. GDPR Compliance (For EU Users)
For users in the European Union (EU), we comply with the General Data Protection Regulation (GDPR):

Legal Basis for Processing: We collect and store your data based on your consent and legitimate interest in providing our services.
Data Access & Deletion Requests: EU users can request access, correction, or deletion of their personal data by emailing [email protected].
Data Retention: We retain user data only as long as necessary for ClimbTime's core functionality.
7. Children's Privacy
ClimbTime is not intended for children under 18, and we do not knowingly collect data from minors.

8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted in the app and on our website. Continued use of ClimbTime after updates means you accept the revised policy.

9. Contact Us
If you have any questions or requests regarding this Privacy Policy, you can contact us at:

Climb Time LLC
51 Goods Road, Conestoga, PA 17516
Email: [email protected]